MyTec: Conducting Remote Service Calls in the Social Distancing Era
April 29, 2020 - 10:00 am EST (Live Event)
When you turn your website into a remote service call center, you can reduce unnecessary trips and minimize face-to-face interactions.
See how MyTec gets your techs into the home without ever entering the home, to:
• See and hear the equipment issue
• Walk customer through troubleshooting
• Prioritize and schedule calls by urgency and repair time
• Load vans with needed model-specific parts